Terms of service

This website is operated by Tivantra. The terms "we," "us," "our," and "operator" refer to Tivantra . Tivantra offers you, the user, this website with all its information, tools, and services, provided that you accept all the terms, policies, and notices contained herein.

By visiting our website and/or purchasing products or services from us, you are using our "Service" and agree to the following terms of use ("Terms of Use," "Terms"), including any additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to visitors, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use our services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features and tools added to the store are also subject to the Terms of Service. You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace these Terms of Service at any time by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

Our shop is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform through which we can offer you our products and services.

By agreeing to these Terms of Use, you represent that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and you have given us your permission to allow any of your minor dependents to use this website.

You may not use our products for illegal or unauthorized purposes and you may not violate any laws in your jurisdiction when using the service (including, but not limited to, copyright laws).

You are prohibited from transmitting worms, viruses, or other harmful code. Violation of these terms of service will result in the immediate termination of your services.

We reserve the right to refuse service to any person at any time and without giving reasons.

You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks and (b) changes to adapt to the technical requirements of connected networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or otherwise exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are for convenience only and do not restrict or otherwise affect these terms.


ARTICLE 1 – DEFINITIONS

In this sense, the following definitions apply:

  • Cancellation period  : The period within which the consumer can exercise their right of cancellation.

  • Consumer  : A natural person who is not acting in the course of their professional or commercial activity and who concludes a distance selling contract with the entrepreneur.

  • Day  : Calendar day.

  • Continuing obligation  : A distance selling contract for a series of products and/or services, the delivery and/or purchase obligation of which extends over a period of time.

  • Durable medium  : Any means that enables the consumer or trader to store information addressed personally to him or her in such a way that it can be viewed and reproduced unchanged at a later time.

  • Right of withdrawal  : The consumer's right to withdraw from a distance selling contract within the withdrawal period.

  • Trader  : The natural or legal person who offers products and/or services to consumers via distance selling.

  • Distance selling contract  : A contract concluded within the framework of a system organized by the trader for the distance selling of products and/or services, in which exclusively means of distance communication are used up to and including the conclusion of the contract.

  • Distance communication means  : All means that can be used to conclude a contract without the consumer and entrepreneur having to be in the same place at the same time.

  • General Terms and Conditions  : These general terms and conditions of the retailer apply.


ARTICLE 3 – APPLICABILITY

These terms and conditions apply to every offer from the trader, as well as to every distance selling contract and every order concluded between the trader and the consumer.

The general terms and conditions also include provisions on offers and contract conclusion, rights of withdrawal, costs and exclusions, prices, conformity and statutory warranty rights, delivery, contract duration and termination, payment terms, complaints and dispute resolution, the handling of personal data, errors and omissions, and changes to these terms.